Privacy Policy

1. Information We Collect

• Personal Information: When you register for an account, we may collect personal information such as your name, email address, password, and contact details.
• Document Data: We collect and store the documents you upload, sign, and manage within our Services, along with metadata such as IP addresses of signers, audit trails, and access logs necessary to provide legally binding electronic signatures.
• Usage Data & Analytics: We automatically collect information about how you interact with our Services, including your IP address, browser type, device type, referring URLs, and pages viewed. We use third-party analytics tools like Google Analytics to help us understand and improve our platform.
• Google Workspace APIs: If you connect our Services to Google Drive, we only request the specific scopes necessary to save your signed documents and audit logs to your designated Google Drive folders. Cakesign's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our electronic signature and document management Services.
• Authenticate users, facilitate secure document signing, and create tamper-evident audit trails.
• Process transactions and send related information, including confirmations and receipts.
• Send technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.

3. How We Share Your Information

We do not sell, rent, or trade your personal information or document data to third parties. We may share your information only in the following ways:

• Service Providers: We may share data with trusted third-party vendors who perform services on our behalf. For example, we use Stripe to process payments securely and AWS SES to deliver email communications. We also use third-party hosting, database management, and analytics providers.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or investigate fraud.

4. Data Security

We use industry-standard security measures, including encryption in transit and at rest, to protect against the loss, misuse, and alteration of the data under our control. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information and documents for as long as your account is active or as needed to provide you the Services, comply with our legal obligations (including maintaining valid audit trails for signed documents), resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your location, you may have the right to access, update, correct, or delete the personal information we hold about you. You can update your account information at any time by logging into your account settings. For specific data deletion requests, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

privacy@cakesign.com
Gar LLC